Category Archives: Public policy

How to fix a consultation

One of Exeter’s less attractive pieces of public realm is the bus and coach station. Draughty, uncomfortable, made of brutalist concrete, and with half the site used exclusively as an overnight bus park, proposals for its redevelopment have been round for years.

Now, however, action is in prospect. The site developers – The Crown Estate and TIAA Henderson Real Estate – recently staged a small exhibition of their plans to gauge public opinion. There was no model, only an outline plan showing areas marked for retail, restaurants, leisure and a cinema, plus a new more compact bus station and a small greened public open space. The development is being presented as an extension of the existing Princesshay shopping centre.

Armed with the public’s views, the developers have said they intend to submit an application for outline planning permission before Christmas. Whether what the developers have collected really represents the public’s views is a moot point. Visitors to the exhibition were asked to complete a form which asked them to express a view on five propositions, by ticking the box for each one to state whether they strongly agreed, agreed, didn’t know, disagreed or strongly disagreed.

Let’s look at the five propositions (in italics), with my comments on each.

1. I think the extension of Princesshay and the proposed leisure facilities are a good thing for the city. No opportunity to support the new leisure facilities – which will be a swimming pool – without supporting the rest of it.
2. I think the bus and coach station is in need of redevelopment to provide a new gateway to Exeter. A no-brainer, barely worth asking.
3. New and accessible public spaces in the city centre will benefit visitors and residents alike. Well, yes, they probably will, but the statement is not related to the development under discussion.
4. I would welcome an increased variety of places to eat and drink and more choice in city centre leisure activities. Again, no opportunity to disaggregate the proposition. Many people in Exeter would like to see a new city centre theatre on the site, but that’s not on offer and the questionnaire doesn’t invite comment on alternatives.
5. I think the city as a whole will benefit from this new proposed development. How can a layman form an informed opinion on this? We don’t know what the new shops and restaurants will be: will they be more chains, or will they be at affordable rents for small businesses? LOL.

The questionnaire aims to encourage respondents to say Yes to the goodies, without any recognition that there could be other issues. For example, there is no invitation to comment on the changes to traffic arrangements arising from the development even though this will have a major (if beneficial) impact on current travel patterns.

Just contrast this slanted approach to consultation with an equally recent major survey from Exeter City Council seeking information to inform its decisions on next year’s reduced budget. To take public parks as an example, the survey asks respondents how often they visit parks, what time of day (with different questions for winter and summer), what they use the parks for, and how far they’d be willing to travel to a park. The survey concludes by asking respondents to assign a priority from 1 to 5 to a range of services: cutting grass; maintaining hedges; pruning & replacing trees; planting & maintaining flower beds; maintaining buildings; maintaining features eg. sculptures, paths, gates, walls & memorials. These are open questions, with no nudging respondents in a particular direction. Which means the results will be worth something.

That’s real consultation.

A better way to cut government costs

A supporting document to the Chancellor’s Autumn Statement includes the ritual undertaking to outsource more services to the private sector, despite the absence of hard evidence that such measures save money or improve service quality. But if George Osborne really does want to shrink the costs of the state, he needs to be tough on the causes of those costs.

The state does not grow, or even maintain itself, on its own.  Despite the decades-old practice of pointing the finger at self-serving bureaucrats being the cause of public sector aggrandisement – a charge that certainly used to have some truth – the real cause lies elsewhere. It is with those who at the end of the day provide legitimacy for the bureaucrats’ activity, in other words, Ministers.

The current government has just over 100 ministers with departmental responsibilities (ie not counting the Whips). Of these, 22 are Cabinet Ministers and a further 11 have “also attend Cabinet”. That leaves well over 60 junior ministers, almost all of whom are eyeing a place in the Cabinet.

Promotion up the ministerial ladder depends on many factors; bur key among them is being noticed. Junior ministers tend to get noticed by launching new initiatives which have some news value, however transient. Such initiatives can take many forms, including publicity campaigns, tiny pots of cash to bid for, making minor changes to the law or to a quango’s remit, launching a performance survey, publishing a new good practice guide, and so on.

However trivial, each initiative adds to the cost and scope of government. Officials need to work out the detail, consult inside (and perhaps outside) government, steer any necessary legislation if necessary, publicise and launch it, and then maintain whatever new process is the by-product.  And of course local government may be told to deliver it.

This practice – from which Cabinet Ministers themselves are not exempt – has led to the state getting involved in whole rafts of activity that it need not do. Why does the Foreign Office compile and publish a quarterly report on the Hong Kong economy? Why does government run a business support helpline? Why does the Department for Education publish a “step by step guide” on setting up a childminder agency, given that the information is available on the Ofsted website? Why does Defra produce annual reports on agricultural wages?

Ministers could put a stop to these and much more. But doing so reduces the opportunities for announcements and self-promotion. The Chancellor has his work cut out.

The Church of England needs to stand back from civil society

For the first time ever, I put on a uniform and took part in a Remembrance Day parade today. This was not on account of a sudden urge to commemorate the 1914 centenary. The motive was more base: word is that next year I’ll be the one laying the wreath on behalf of the National Coastwatch Institution’s Exmouth station, so I thought I’d better find out how it’s done.

Being in the parade is a very different experience from that of a spectator. Even the civil organisations try and look disciplined as they march through the town and stand in the square. Embarrassingly we non-combatants were applauded by the spectators in the same way they applauded the ex-servicemen; but it would be equally awkward for the spectators to switch the applause on and off.

Not that I’m a devotee of these occasions, preferring the BBC edited highlights of the Whitehall ceremony. Indeed the last time I was physically present at one was in the mid-1980s at City Hall in Belfast. Then my function was to be handed a wreath by a government official and to hand it in turn to the Secretary of State for Northern Ireland so that he could lay it. The invariable Belfast cold was then dissipated by a retreat to the Lord Mayor’s parlour for a few drams.

That’s a digression. The only drams going at Exmouth were the ones you bought yourself in the pub afterwards, and since I was driving back home, that was a no-no.

Back to the parade, and the ceremony at the war memorial. Exmouth is only a couple of miles from the Royal Marine training centre at Lympstone Camp, so the town has a close relationship with the Marines. This was evident in the number of former Marines in the parade, and it’s difficult not to be moved by the sight of these men standing to attention and imagining what bravery they must have shown in battle. Because Remembrance ought to be about those who survived as well as those who perished.

And that’s where the traditional Royal British Legion ceremony format starts to look dated. If the survivors, not to mention the rest of the parade and the spectators, are at all representative of the population then less than 60% are nominally Christian – and I emphasise nominally – and over 65% never attend a church service . Yet what happens half way through the proceedings? Up pops a Church of England clergyman to force us to sing dreary hymns and pray to a god many of us don’t believe in.

This is of course the default format.   But why should the agnostics, atheists and those of non-christian faiths suddenly be shut out of Remembrance? It’s our country as well, and those who fought for it are entitled to be respected and remembered at communal assemblies by us, as well as by the Anglican minority.

The National Secular Society has called on the government to end Anglican dominance of Remembrance ceremonies. Good luck to them, but until the Church of England is disestablished, I’m not holding my breath.

Is rural policy a con trick?

Last week I listened to the writer Michael Morpurgo speak to a packed hall in Devon. His aim was not to talk about “War Horse”, nor to make crowd-pleasing attacks on the industrial-scale wind turbines now disfiguring the landscapes in our county. Instead, he set out his interpretation of what rural life really is and explained why the charity Farms for City Children – which he set up with his wife – is important. In doing so he made me revisit my own conception of rurality.

For those who want to know what Morpurgo said, the estimable Martin Hesp of the Western Morning News wrote it up. But the key point for me – not emphasised in the article – was Morpurgo’s insistence on young people experiencing the true nature of rural life at first hand by taking part in the work of a farm, getting up at five in the morning for a 14-hour day, feeding livestock, harvesting crops, and so on.

His central thesis was that a true rural community has a direct connection to the land because most of its members make their livings from it. Hence the centrality of farming to rural life. He argued that people are best capable of absorbing the nature of working on the land if they participate in the real thing when young. And it has to be the real thing: patting a sheep at a county show is nowhere near the mark. This thesis about the nature of a rural community can be disputed, but it deserves consideration.

It is beyond argument that the proportion of people living in rural areas who are engaged in farming has declined in recent decades. Government policymakers – of whom I was once one – have therefore developed the construct of a rural community in which farming plays a marginal role. There is much talk and even analysis of the disconnect between farmers and their local communities. That disconnect exists, but it exists not just between farming and rural communities but between farming and society as a whole.

This prompts the thought: if farming, or living off the land, is the true essence of rurality (as I think Michael Morpurgo is arguing) and if farming is disconnected from communities both urban and rural, is there any meaning in the definitions of “rural” community as espoused by policymakers and their analysts? Are not urban and rural communities simply variations of a single entity – the community disconnected from the land?

The “rural policy industry” makes great play of the special nature of rural communities. It’s true that small and remote rural communities have population numbers and spatial characteristics that differentiate them from urban areas. But is what goes on in those communities all that different? People live in their homes, watch television, use computers, take holidays, walk dogs, travel to work, work from home, shop at supermarkets. There are clear differences within each of these exemplar activities – type of TV programmes watched, holiday destination – but does the evidence exist to show that these differences depend on whether people live in rural or urban settings? The Carnegie UK Trust’s Commission on Rural Development adopted a framework to describe the assets available to rural communities: financial, built, social, human, natural, cultural, political. With the partial exception of “natural” all these categories apply equally well to urban areas.

Much play is made of the strength of community cohesion in rural areas. Again, there are plentiful examples to support this, although much of this cohesion has traditionally relied on so-called incomers setting up community associations, getting funds for village halls, arranging new communal activities and so on. Is this really different from urban areas? The part of central Exeter where I live has a strong community association, operating from an old hut in the middle of a park, raising funds to replace it with a modern structure, arranging activities, and so on. Not everywhere in urban areas is so endowed, but those differences are not based on a rural/urban divide.

Access to services – or lack of it – is also a commonly claimed feature of rural distinctiveness. Yes, of course, it can take longer to get the supermarket, the GP surgery, the FE college. But this is not a problem unique to rural areas. Driving – or taking a bus – out of a central urban area to the supermarkets built in the urban/rural fringes can be just a time-consuming and a lot more harrowing. Living for 17 years in a Buckinghamshire village I found it a lot easier to get a non-urgent appointment with a GP than I do in urban Exeter. It’s not surprising that Rural Community Councils, for so long the main source of community development support in rural areas, are now finding a market for their services in urban areas.

So why do we have “rural policy”? At government level it entered its heyday in 2001 when a government department with the word “rural” in its title – Defra – was created out of the ashes of the Ministry of Agriculture, by then in terminal decline politically because of foot-and-mouth. A senior minister was assigned to focus solely on the rural affairs portfolio, against a background of seething but opportunistic discontent articulated through Countryside Alliance. To demonstrate the importance of the new rural policy (and so shoot itself in the foot), Defra’s Rural Strategy 2004 stated that one-fifth of England’s population lived in rural areas and that the make-up of rural and urban economies was converging. The same document committed the government to setting up what became the Commission for Rural Communities which spent its short life banging on that rural people were victims deprived of services by urban-driven policies and for which the only remedy was to spend more public money.

If Michael Morpurgo’s idea of a rural community is right – and I think, broadly, that it is – rural policy as we know it is predicated on a set of distinctions that either do not exist or are not important. What really distinguishes rural from urban is the land – to look at, to walk through, and to make use of its natural resources for food, water, energy, minerals. The socio-economic construct of public sector rural policy risks burying what is unique about rurality under a mound of prescriptions that could apply anywhere.